Congratulations on your recent purchase. You're just about to open up a world of fun with the Football Flick Smart Shin Guards. You're now ready to measure your training and match stats, unlock new levels, and compete against other players using the global leader board.
Here you'll find everything you need to get you started on your journey. Download the app, watch our easy setup guide, troubleshoot any issues or get answers to frequently asked questions. Should you need anything further, don't hesitate to get in touch with us using the form below.
Download the Insait Joy app here from your Apple app or Google Play store
No. A flashing Red light during charging indicates an abnormal state. The user should unplug the USB and try again while checking the adapter, cable, and socket as mentioned above.
Yes, you can swap a tracker from another pack when necessary. But, there is a technical step involved.
Every retail set comes with the L and R trackers pre-programmed and paired with each other. If you take a replacement tracker from a different pack, they will not recognize each other initially. You will need to manually re-pair them using the "Engineer Mode" in our app.
If you require more information on how to complete this task contact us at support@footballflick.com and we will assist you with further information.
Flashing Blue (or flashing Red if the battery is low) is completely normal when the device is powered on.
When charging correctly, the LED should change fromsolid Red tosolid Green. If it never turns green, please check the following:
Please try the following steps:
If these steps don’t work, contact us at support@footballflick.com.
Email support@footballflick.com with the details of your issue.
Our support team will respond as soon as possible.
Unfortunately, the app does not support tracker location tracking.
Please check the following:
If the issue persists, contact support@footballflick.com, and we’ll escalate it to our support team.
Red Light (Flickering Slowly) - Low Battery
Red Light (Flickering Quickly) - Unable to Recharge Properly
Constant Red Light - Recharging
Constant Green Light - Fully Recharged
Flickering Purple Light - Starting
Blue Light (Flickering Twice) - Standby
Blue Light (Flickering Slowly) - Collecting Data
Constant Blue Light - Syncing to App
The tracking modules measure over 500,000 metrics in a 90-minute game. The algorithm uses advanced machine-learning processes to ensure accuracy.
Even without GPS or other positioning technology, accuracy can reach as high as 85–90%, or even higher for certain metrics.
We continually improve our algorithm to deliver more accurate and reliable information, and these updates can be easily applied through software updates.
The left and right player tracking modules are paired before shipping and programmed as “Left” and “Right.”
As long as you wear the shin guards correctly, they’ll automatically detect which leg they’re on.
Our advanced algorithm analyses motion sensor data to identify unique movement patterns, allowing it to distinguish between actions such as jumping, running, and turning.
We recommend syncing your data at the earliest available opportunity after your session.
Currently, this feature is not available, but we are actively developing updates to enhance your experience.
Yes. Teams can manage player profiles through a Bespoke Club Portal Area.
Players can join their club using an invitation code and upload session reports via the Event function in the app. If you’re a club owner or coach, please contact Football Flick for more information. You can add players to a team too, watch the set-up video here.
The Smart Shin Guards have been specifically designed for football (soccer) players at all levels.
The modules are IP65 rated, meaning they are water-resistant but not waterproof.
Do not submerge them in water or put them in a washing machine.
No, they do not use GPS or LPS for positioning. There’s no need for additional setup, such as a workstation or wearable vest. Unlike GPS devices, smartwatches, or foot trackers, these shin guards are comfortable, safe, and unobtrusive.
No. Simply turn on the tracking modules, insert them into your shin guards, and wear them as normal.
They offer full protection while measuring performance — without any discomfort or feeling of foreign objects.
No. The tracking modules have built-in storage for up to 2 hours of session data. You can sync your performance data after the game.
We recommend entering your correct height and date of birth, as age influences the performance standards used for your ratings.
Your session is measured using 16 performance metrics, grouped into five core elements of the game:
Each element is scored based on key attributes and pre-set standards, producing an overall score averaged across all five areas. There are two rating standards: Under 16 and 16 & over.
Yes. Because they don’t rely on GPS or external signals, they work perfectly for indoor sessions.
Yes. The Smart Shin Guards are suitable for five-a-side games, training sessions, and full matches.
Yes. The INSAIT JOY app is available on both App Store (iOS) and Google Play (Android). Minimum requirements: iOS 11 or Android 4.0.
No. The app is free of charge.
Still need help? Just fill in the form below and we'll get back to you as soon as possible.
